What is Natures Pond?

Natures Pond is a New Zealand natural skincare brand that creates handcrafted products using native plants like kawakawa, mānuka, kānuka, and tarata. These botanicals are known for supporting skin health with anti-inflammatory, antibacterial, and healing properties.

What makes Natures Pond different from other skincare brands?

Natures Pond products are made in small batches using plants grown in Northland, New Zealand. The focus is on simple, natural formulations with no harsh chemicals, designed to support the skin’s natural healing process rather than mask symptoms.

Are your products 100% natural?

Yes, Natures Pond products are made from natural, plant-based ingredients and do not contain synthetic fragrances, parabens, or harsh chemicals.

What skin conditions can Natures Pond products help with?

Natures Pond products are commonly used to support:

• Eczema
• Psoriasis
• Acne
• Dermatitis
• Dry and cracked skin
• Rashes and irritation
• Cuts, burns, and insect bites

They are designed to soothe, protect, and support the skin’s natural repair process.

Does kawakawa help eczema and irritated skin?

Kawakawa is widely known in New Zealand for its calming and anti-inflammatory properties. It may help reduce redness, itching, and irritation associated with eczema and sensitive skin when used regularly.

Which Natures Pond products are best for eczema or sensitive skin?

The Natural Healing Balm is one of the most popular options for eczema-prone skin. 

Can your products help with acne or breakouts?

Yes, our Face Wash is recommended for acne/breakouts. Ingredients like mānuka and kānuka have natural antibacterial properties that may help reduce breakouts and calm inflamed skin without stripping natural oils.

What is your Natural Healing Balm used for?

The Natural Healing Balm is a multi-purpose product used to soothe dry, cracked, or irritated skin. It can be applied to eczema patches, rashes, minor cuts, burns, insect bites, and chafing.

How do I use Natures Pond balms?

Apply a small amount to clean, dry skin and gently massage into the affected area. Use as needed throughout the day, especially on dry or irritated skin.

Can I use your products every day?

Yes, Natures Pond products are gentle enough for daily use and are designed to support ongoing skin health and hydration.

Are your products safe for babies and children?

Yes. We recommend the Baby Balm for under 12 months. Many customers use Natures Pond products on babies and children due to their gentle, natural ingredients. However, it’s always recommended to patch test first or check individual product guidance. 

Do you offer vegan-friendly products?

Yes, Natures Pond offers vegan-friendly options. Check individual product descriptions for details.

What ingredients do you use?

Natures Pond products use native New Zealand plants including kawakawa, mānuka, kānuka, and tarata, combined with nourishing oils and natural waxes to support skin health.

Do your products contain preservatives or chemicals?

No, the products are made without harsh synthetic preservatives or chemicals. The focus is on clean, natural formulations.

Are your products tested on animals?

No, Natures Pond products are cruelty-free and not tested on animals.

Do you ship across New Zealand?

Yes, Natures Pond ships nationwide across New Zealand.

Do you offer international shipping?

Yes, international shipping is available.

How long does shipping take?

Delivery times vary depending on location, but most New Zealand orders arrive within a few working days.

Do you offer free shipping?

Free shipping may be available on orders over a certain amount. Check the website for current offers.

If you have a question, we’d love to help, please feel free to message us hello@naturespond.nz